Cookie Policy | Skyhills Casino
This Cookie Policy explains what we store on your device when you visit skyhills.me.uk, why we do it, and how you stay in control. We keep the wording simple on purpose: you should not need a law degree to understand what happens to your data.
What Cookies Actually Are
Cookies are small text files that a website places on your device when you visit. Each one stores a snippet of information, such as a session identifier or your preferred language, and sends it back to us (or to the party that set it) on your next visit.
We use them to keep you logged in, remember your settings, and understand how our 6,000 games library performs across different devices. Without cookies, every page load would treat you as a brand-new visitor, and features like your saved game preferences would stop working.
The Four Cookie Types
Strictly necessary
These cookies run the site. They maintain your login session between pages, protect our forms against fraud, and keep the platform secure. Strictly necessary cookies cannot be switched off in our settings because without them Skyhills Casino simply does not function.
Functional
Functional cookies remember your choices. They store the language you picked, your interface preferences, and whether you have already seen certain notices. Removing them means re-entering the same settings each time you return.
Analytics
We use analytics cookies to see, in aggregate, which pages players visit, where they drop off, and how long sessions last. The data is anonymised and pooled; we cannot use it to identify you personally. It helps us fix slow pages and improve the mobile experience.
Marketing
Marketing cookies support retargeting. If you viewed a promotion but did not claim it, these cookies let our advertising partners show you a relevant reminder elsewhere on the web. They are optional, and you can decline them at any time without losing access to the site.
| Cookie type | Purpose | Example names | Duration |
|---|---|---|---|
| Strictly necessary | Session, login, security | skyhills_sid, __cf_bm | Session to 30 days |
| Functional | Language and preferences | skyhills_lang, ui_prefs | 90 days |
| Analytics | Aggregated site behaviour | _ga, _gid | Up to 365 days |
| Marketing | Retargeting and campaign measurement | _fbp, IDE | 30 to 180 days |
Cookies From Third Parties
We do not operate every part of the site ourselves. Analytics providers help us measure traffic, advertising networks deliver and measure our campaigns, and payment providers use their own cookies to verify transactions and fight fraud when you deposit £20 or withdraw your winnings.
Third parties set these cookies under their own names and their own privacy policies. We permit only the categories described above, and each provider must state its purpose clearly in our consent tool. No third party receives access to your account balance, game history or identity documents through these cookies.
Game studios whose titles appear on our platform, such as the providers behind our slots and live tables, may set technical cookies needed to load and run their games inside your browser session.
Take Control of Your Settings
Our consent banner
When you first arrive, our cookie banner lets you accept all categories or reject everything except strictly necessary cookies. You can also open "Cookie settings" in the site footer at any time to change individual categories. Your choice takes effect immediately.
Browser controls
Every major browser can block or delete cookies without our help. The exact wording varies, but the route is similar.
- Chrome: Settings, then Privacy and security, then Third-party cookies.
- Safari: Settings, then Privacy, where you can block all cookies or cross-site tracking.
- Firefox: Settings, then Privacy and Security, then Enhanced Tracking Protection.
- Edge: Settings, then Cookies and site permissions.
What happens if you block
How Long We Keep Data
Nothing is stored forever. Session cookies vanish the moment you close your browser, while persistent cookies carry an expiry date set when they were created. The table below shows the maximum lifetime per category; deleting cookies manually removes them sooner.
| Cookie type | Opt-out available | Typical duration |
|---|---|---|
| Strictly necessary | No | Session up to 30 days |
| Functional | Yes | 90 days |
| Analytics | Yes | Up to 365 days |
| Marketing | Yes | 30 to 180 days |
Changes We May Announce
If we add a new cookie category or a new third-party purpose, we will update this page and, where the change affects your choices, show the consent banner again so you can review and adjust. The date of the last revision always appears at the top of this document. Questions about anything here? Email [email protected], available 24/7, and our data protection team will respond.
Frequently asked questions
Do I have to accept cookies to play at Skyhills Casino?
No. Only strictly necessary cookies are compulsory, because they keep you logged in and secure. You can reject analytics and marketing cookies and still play, deposit and withdraw normally.
How do I change my cookie choices later?
Open "Cookie settings" in the site footer. You can switch each category on or off at any time, and the change applies immediately.
Will blocking cookies affect my withdrawals?
Blocking analytics or marketing cookies has no effect. Blocking strictly necessary cookies will prevent deposits, withdrawals and logins from working, since payment verification relies on them.
How long do your cookies stay on my device?
Session cookies disappear when you close your browser. Persistent cookies last from 30 days (strictly necessary) up to 365 days (analytics), depending on the category.